F.A.Q's

Most of your questions will be answered in this section. Please feel free to get in touch if you need any further information, we are more than happy to hear from you. Tel: 0843 289 2609 * Local rate number.



Our most frequently asked questions - answered.

Why choose Magic Beans?

Because we are quick, creative, professional, enthusiastic, affordable and we have the capabilities to enhance and evolve your business. Our desire to make your company successful - is everything!!! We are with you every step of the way.

Read what our clients said...

I'm not from Somerset but want to use you, how does it work?

It really does not matter where you live; we currently have clients spanning from Torquay to Norway who work with us very successfully over the internet. We mostly use Windows Live Messenger* or Skype* to chat to our clients as it allows for video conferences and quick file/text transfers, or we use the phone/E-Mails. Of course, you are always more than welcome to come to the studio to relay your specifications direct or just to meet us in person.

* WLM and Skype is a great way to confer and exchange files over the internet. You can download WLM or Skype from the links on our Contact Us page, it works on both Mac and PC, just follow the links, install, and in a few monents we can be talking. (Don't forget you will have to add us to you contacts list before we will pop up! Addy info below).

More information and alternative ways to confer with us can be found on our Contact Us page.

How much do you charge?

Our hourly rate is £20 phr. Some of our most popular items and services around our site have a set price, if you don't find an item with a price please contact us for a quote or more info about our hourly service.

When do I pay for the design work?

Some types of payment are required upfront but other than that, payment will be made in installments or on handover of artwork. All payment must be handed over on completion. See our Terms & Conditions page for more details.

Because we operate here as a low cost service for you, we are reliant on customers paying their bills and appreciate any punctuality. Simple and quick payments can be made through our online checkout.

How long does the design work take to complete?

It all depends on what you want. If you have a small job for us, we can sometimes fit it in real quick and get it back to you in the same day. Mostly, it takes a few days for design work and for websites, depending if we have all the info, we can turn them round within a week. Sometimes, projects can go on for a few months, but rest assured, everything we receive is priority and we can give you very specific completion times. We even have a immediate service for those quick jobs you need doing see our Terms & Conditions page for further information.

Who will be my main point of contact?

Antony White our Director and Head Designer is the main designer here and will be your first point of contact and will most likely carry out your job to the end. Simon, Nicky and Sue are also part of the team, they handle design, development, admin and copy-editing.

Who owns the copyright of the design work?

All artwork created is the intellectual property of Magic Beans untill the job is completed and paid for in full. See Terms & Conditions page. Details on copyrights are listed below, along with links to officially copyright your company or articles.

So what happens next?

You can start by giving us a call with your requirements. You will find we are very helpful and can assist you in many of your design queries and perhaps suggest more cost effective and efficient ways of going about things. Contact us on 0843 289 2609 * Local rate number, we look forward to hearing form you.

More questions?

Magic Colour Picker

Try out our new Magic Colour Picker. It is sometimes hard to communicate colours between each other so we have implemented this device to make the job simpler. Simply, use your mouse to select the colour and record swatch code reference where appropriate.

(Some Internet Explorer users may have trouble using this system, Firefox is recomended).